FAQ

Pacific Northwest Guided Trail Rides

A: We are open 7 days a week and are only closed for major holidays at the owners descresion. 

A: We supply the horses for all trail rides. For insurance and safety purposes, we do not allow personal horses to come along or be used for our guided trail rides. Our state park is open to the public and anyone can take their own horses and ride in those areas. We are happy to help suggest routes and trails to those looking to ride their own horses.

A: For insurance and safety purposes, we do not allow any double riding of any kind.

A: Yes!  Our horses are well accustomed to beginner riders, and we host guests every day who have never been horseback riding.  We will talk you through sitting correctly on your horse, controlling your horse on the trail, and other safety information to ensure you enjoy your trail ride.  Our wranglers are also always there to assist you while on the ride or offer riding advice and answer questions.

A: We do not allow expecting mothers to ride.  There is always some level of risk involved when riding a horse and we do not want to be party to any kind of tragedy. We reserve the right to decline service to expecting mothers for this reason without a refund.

A: It is customary for guests to provide gratuity to their guides/wranglers. On average, this is 20% of the total cost of your ride. If a guide/wrangler went out of their way or worked extra hard to provide good service, such as spending extra time with guests who required an additional measure of reassurance or just doing something unexpected that made your ride even more special, a tip is how you can let them know you appreciate their hard work.

A: We have a strict 48 hr cancellation policy. Should you need to cancel your ride or change the number of guests in your group, please call or message us at least 48 hrs prior to your scheduled ride time. This allows us the opportunity to try to fill your space(s) with other guests wanting to ride. We do understand that tragedies and emergencies happen, so we reserve the right to decide on payment refunds or rescheduling on a case-by-case basis.

A: Traveling to our staging area, saddling and preparing the horses for you to ride, and paying and scheduling our staff requires a great deal of time and effort. When you do not show up to your scheduled ride time or show up with fewer guests than we were expecting, we lose money and someone else loses the opportunity to go on a trail ride. We often have full rides and have to turn away other guests who would have loved to be able to ride in your place. Please be courteous and respectful and just communicate with us should you have the need to cancel or reschedule your reservations.

A: Due to insurance restrictions, we can only accommodate riders who are age 10 or older. For safety purposes, our age limit is age 10. In the Summer/Spring we do allow one child aged 5-9 per group/time slot. They may ride on a 1-hr ride only. Call for pony availability. 

A: Yes, our weight limit is 225 pounds. More information is located on the policies page.

A: You can make your reservation through the ‘Book Your Ride’ link on the home page of this site or if you need to make a customized reservation, you can contact us through via any method below.

phone: 509-979-1387, 509-844-2735
Email:info@pnwguidedtrailrides.com
Facebook: www.facebook.com/pnwguidedtrailrides

A: Sorry, but we only allow ASTM/SEI approved equestrian riding helmets that are made especially for riding horses. If you or your child has his/her own horse riding helmet that fits properly, they are welcome to bring it and use it for their ride.

A: Yes! If you are interested in taking riding lessons, please message us on our sister page at www.facebook.com/twoeyeshorsemanship. We would love to get you scheduled for lessons!

A: We do not rent or lease any of our horses. This is due in part to the fact that our horses are in use either for guided trail rides or our own personal use throughout the year.

A: Yes! We would love for you to take photos on your ride via your phone or small digital camera. We don’t recommend that you bring a large DSLR camera as it can be too difficult to manage while also trying to enjoy your ride and control your horse. Please feel free to post your photos on our Facebook page and tag us. We look forward to seeing your images and sharing them on our social media outlets!

A: We will choose which of our wonderful horses we think would be best for you to ride based on your riding experience level, height, weight, and the experience levels of other riders we must accommodate. We will try, when possible, to pair you with the horse of your choice, however, the decision is ultimately up to us and what we think is best for all the riders in your group.